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Serva handles your inbound calls with a human-sounding AI agent — 24/7, no hold times, no bad days.
Watch a typical exchange — the same behaviors Serva runs on live calls today. Then book a real one.
The exchange below is illustrative — written from Serva's real production behavior, including how it escalates instead of guessing. On a live demo you talk to the real thing.
Keep scrolling — the call unfolds as you go
Zero per-minute fees on every plan. Perpetual ownership on Enterprise builds.
Powered by frontier AI — handles complex multi-turn conversations, remembers context, and knows when to escalate.
Detects and responds in Spanish automatically. More languages on request.
Connects to your CRM, order management, and customer database to look up and update records in real time.
Every call transcribed, summarized, and logged automatically. Search and review from the dashboard.
Built with healthcare clients in mind. Data handling designed to meet compliance requirements.
Enterprise builds are a perpetual license — one build fee, the code is permanently yours. Every plan, at every size: zero per-minute charges.
A defined process with a defined finish line — not an open-ended project.
A call to map your call types, systems, and volume. You get a scoped quote within a day or two.
We build your agent, wire it into your CRM or order system, and load your knowledge base.
Side-by-side testing on live calls, with your team reviewing transcripts until quality holds.
Cutover to your number. Monitoring, reports, and improvements continue under the retainer.
The same voice technology, two very different commitments.
A phone receptionist for shops, salons, clinics, and local services — answers calls, takes bookings, answers your common questions, and texts you the messages. Fast to set up, fully managed by us.
A custom-built agent deeply integrated with your systems — CRM, order management, identity verification — delivered as a perpetual license. This is the ownership model: your code, your server, yours permanently.
Perpetual ownership — full source code and license — is an Enterprise feature. Reception plans are a managed service: that's what makes them simple and affordable.
I'm documenting what it's like building AI customer service for real companies — the wins, the breakage, and the numbers. Drop your email and I'll send the occasional update. No spam, ever.
Join the companies replacing expensive phone teams with Serva.
Serva is custom-built for each client. These are the industries where we deliver the highest impact.
Auto shops and detailers, salons, clinics, home services — a receptionist that answers every call, books appointments straight onto your calendar, answers your common questions, and texts you the rest. A managed plan sized for small teams.
Handle member inquiries about meal plans, delivery schedules, dietary restrictions, and eligibility — with full HIPAA compliance and escalation to care coordinators when needed.
Track shipments, update delivery addresses, handle missed delivery calls, and process reshipment requests — all connected directly to your order management system.
Answer policy questions, take first notice of loss, check claim status, and route complex cases to licensed agents — with full call recordings for compliance.
Handle order status, returns, refunds, and product questions at scale — without adding headcount during peak seasons.
Book appointments, confirm service windows, handle cancellations, and notify technicians — all without a dispatcher on the phone.
Answer program questions, process enrollment requests, and provide information to constituents — freeing staff for higher-value work.
Answer tenant questions, log maintenance requests with unit and access details, schedule showings, and triage after-hours emergencies to the on-call number — every call documented automatically.
Take reservations straight onto your book, answer hours, menu, and private-event questions, and capture catering leads — while your staff stays on the floor instead of on the phone.
Thousands of inbound member calls a month, most asking the same handful of questions. Serva answers the front line — menu and product questions, storage guidance, ordering windows, in English and Spanish mid-call — and hands account-specific questions to the human team instead of guessing.
A detailing and paint shop where calls ring out mid-job and after hours — and every missed call is a lost booking. Serva's receptionist answers what the shop can't: quotes services from their own price sheet, books appointments straight onto the owner's calendar, and texts over complete messages with the caller's name spelled right.
Serva is custom-built for every client. If you have inbound call volume and a customer service problem, we can solve it.
Every other AI voice platform charges you forever. Serva charges you once.
A direct comparison of what you actually get — and what you're actually paying for.
Scroll through 36 months, side by side
500 calls/month at a 4-minute average. CloudTalk AI at $0.50/min. Serva ongoing = Standard retainer + API costs. Same volume, same months, same scale.
Every month you pay a per-minute fee, you're renting someone else's infrastructure. Serva is the only AI voice platform that sells you the car instead of the taxi ride.
You're a customer of their platform. They can raise prices, change terms, add features you don't need, or shut down entirely — and your customer service system goes with them.
We build it, you own it. The code lives on your server. You can modify it, move it, or hand it to any developer. We stay involved through a retainer because we want to, not because you're locked in.
Based on 5,000 calls/month at 7 min avg. Competitor rate: CloudTalk AI at $0.50/min. Serva ongoing = Standard all-in retainer — every per-minute cost already inside it.
* Ongoing Serva cost = the flat Standard retainer, all-in — per-minute costs are ours, not yours. Build fee is a one-time custom quote and not included in year-over-year comparison. CloudTalk rate: $0.50/min.
Get a custom quote and see exactly what Serva would cost for your call volume.
Every Serva build is scoped to your business — pick the path that sounds like yours.
No new phone system. No staff training. No switch to flip except call forwarding.
Tell us about your business — services, prices, hours, how you like callers handled. That's the whole meeting.
Loaded from your own materials — your price sheet, your website, your rules. You call it and hear it before it ever answers a customer.
One setting on your existing number: missed calls forward to Serva. Your team answers like always — Serva only catches what rings out. Reversible any time, instantly.
Bookings land on your calendar. Messages arrive by text with names spelled right. And every month, the report: calls caught, after-hours saves, appointments booked.
Your systems, call reasons, compliance needs, and success metrics — mapped together with your team. Free, and the fixed quote comes out of it.
Custom agent, your knowledge base, your integrations — behind identity verification gates, with conservative read-only access patterns first.
The system runs against real calls without touching them — measured, tuned, and proven on your actual call traffic before it ever answers alone.
Source code, credentials, and documentation delivered. Yours permanently, with scoped, guaranteed support behind it.
Typical enterprise timeline: about six weeks from kickoff to live. Your quote includes a specific one.
A conversation about your calls — free, 15 minutes, no obligation.
What's shipped and what's in motion — updated as it happens, not as marketing allows.
Serva's call data as a documented, exportable schema — consumable by Power BI, Tableau, and dbt pipelines. Built to enterprise data-team spec.
Measuring the before-Serva era against the Serva era on resolution rate, handle time, and labor hours — results publish when they're real.
An independent auto shop's receptionist — calendar booking, quotes from their price sheet, texted messages.
Serva Reception for small businesses and Serva Enterprise with perpetual ownership — one technology, honestly split.
The chat in the corner runs on the same AI family that answers our clients' phones. Ask it something hard.
Private, server-bound console: what people call about, when they call, live costs, and every scrubbed transcript.
A per-turn classifier deciding what the AI handles vs. hands to humans, run in shadow mode against real calls before it was ever allowed to act.
Caller numbers encrypted at rest; the system refuses to boot without its key. Revealing a number is a deliberate, logged action.
Nightly automated refresh from source-of-truth data with a validation gate — stale or malformed data cannot ship to the phone line.
Callers switch languages mid-sentence and Serva follows — no menus, no “press 2,” no transfers.
A measured 0.4-second fast path from caller's words to spoken answer — roughly 3× faster than leading hosted platforms on the same models.
Last updated June 2026
This website doesn't set cookies, run analytics, or use trackers. The live demo on the home page is a browser-side simulation — anything you type into it stays on your device and is never stored or transmitted.
If you email us or submit a quote request, we receive your name and contact details and use them solely to respond. We don't sell, share, or add this information to marketing lists.
For Serva clients, call recordings, transcripts, and customer data are processed and stored on the client's own infrastructure under the terms of each engagement agreement — not on Serva systems.
Questions? Email getservaai@gmail.com.
Last updated June 2026
This site is provided for informational purposes. Pricing figures, savings comparisons, and performance targets shown here are illustrative; binding terms, pricing, and timelines are defined only in a written engagement agreement between Serva and each client.
Competitor rates shown in comparisons reflect publicly available pricing at the time of writing and may change. The demo conversation is a simulation, not a recording of a live call.
The Serva name, wordmark, and the contents of this site belong to Owen Barteau. Don't reproduce them without permission.
Questions? Email getservaai@gmail.com.